TERMS & CONDITIONS

To ensure a smooth, safe, and enjoyable experience for all families attending our parties and events, please carefully read and acknowledge the following policies. These policies apply to all party bookings with Little Big Learners and Nature Crew.

 

1.Booking Policy

Once a party booking has been made, it is non-refundable and non-transferable.

 

If you are unable to attend your scheduled date, you may reach out to us as early as possible to inquire about rescheduling. While we will do our best to accommodate your request based on availability, we cannot guarantee a transfer to a different date. All date changes are subject to our discretion and availability.

 

2. Supervision & Responsibility

While our host is present to lead and facilitate the party activities, they are not responsible for supervising or babysitting children

 

• Parents and guardians are responsible for the safety and behavior of their own children at all times.

 

• Children must be supervised closely and should not engage in reckless, rough, or dangerous behavior that may cause injury or damage to property.

 

3. Equipment Care & Damage

We ask all families to treat Little Big Learners and Nature Crew equipment, furniture, and materials with care and respect.

 

• Any damage caused through forceful actions (e.g. hitting, throwing, stamping, or misuse) that goes beyond normal wear and tear will incur an additional charge. The cost will be determined based on the nature and extent of the damage.

 

• Accidental damage to windows, doors, or other structural elements (e.g. kicking or knocking over heavy items) will also result in a charge, assessed by the business.

 

• Writing on walls, theft, or removal of any items belonging to Little Big Learners or Nature Crew is considered damage or misconduct and will also incur additional costs, payable by the responsible family.
 

4. Food Allergies

Parents must disclose all food allergies and dietary restrictions clearly on the party registration form.

 

• If food allergies or intolerances are not disclosed in advance, Little Big Learners and Nature Crew will not be held liable for any adverse reactions that occur during the event.

 

• If you have any concerns, please speak to us beforehand and take necessary precautions with your own food.

 

5. Clean-Up Policy

Families are responsible for their own personal mess. This includes:

• Gift wrapping paper, food containers, party bags, decorations, and any other items brought to the party must be taken home at the conclusion of the event.

 

• We appreciate your cooperation in helping us maintain a clean and welcoming space for all.

 

6. Liability & Additional Charges

By attending a party at Little Big Learners or Nature Crew, you agree to:

• Be fully responsible for your child’s behavior and supervision
 

• Take responsibility for any damage or theft caused by your child or guests
 

• Cover the costs of repairs or replacements if damage is caused due to negligence, force, or unsupervised behavior
 

• Accept our final assessment of damage costs, which will be determined by the business based on extent and type of damage.

 

If you have any questions about these policies or require clarification before your party date, please don’t hesitate to reach out to us.

 

Thank you for helping us maintain a safe, respectful, and enjoyable environment for all.